Adult Ed

Adult Education Hospitality and Tourism 2a

0.5 Credits
18 Weeks
amily is at the front desk of the hotel. They are there with their son and they're taking their room keys from the front desk staff.

If you love working with people, a future in hospitality may be for you. In Part A of Hospitality and Tourism 2: Hotel and Restaurant Management, you will learn about what makes the hotel and restaurant industries unique. Learn about large and small restaurants, boutique and resort hotels, and their day-to-day operations. Evaluate the environment for these businesses by examining their customers and their competition. As well, you will discover trends and technological advances that make each industry exciting and innovative. In Part A, you can explore a variety of interesting job options from Front Desk and Concierge services to Maître d’ and food service.

During this course, you will learn career-related skills and earn a badge for this accomplishment. A badge is a digital certification of your career-related learning that you can share on social media or with higher education platforms, colleges, potential employers, peers, and colleagues. Select this link to learn more about badges.

Major Topics and Concepts

  • Knowing the Business
  • Understanding Service
  • Hotel and Lodging Operations
  • Restaurant Operations
  • Technology in the Industry
  • Industry Trends


Career Skills in the Service Industry

Students will demonstrate an understanding of career skills in the service industry by describing service industry operations, explaining service industry culture, and describing career skills needed in the service industry.

Careers in the Restaurant Industry

Students will demonstrate an understanding of careers in the restaurant industry by explaining the evolution of the restaurant industry, comparing kinds of restaurant operations, and describing departmental responsibilities in the restaurant industry.

Hospitality Industry Trends

Students will demonstrate an understanding of the hospitality industry trends by explaining the trends in the hospitality industry and summarizing green initiatives in the hospitality industry.

Technology in Hospitality Industry

Students will demonstrate an understanding of technology in the hospitality industry by describing the hospitality industry technological tools, explaining the hospitality industry promotional tools, and summarizing the benefits of hospitality industry software.

The Hotel and Lodging Industry

Students will demonstrate an understanding of the hotel and lodging industry by explaining the impact of international travel, explaining the evolution of lodging, and describing hotel and lodging industry careers.

Tourism and Hospitality Industry

Students will demonstrate an understanding of the tourism and hospitality industry by comparing tourism and hospitality industry differences, summarizing the economic impact of tourism and hospitality industry trends, and explaining tourism and hospitality industry supply and demand.