Back to Learning Catalog

Status

Closed

Estimated Completion Time

18 Weeks

Overview

If you love working with people, a future in hospitality may be for you. In Part A of Hospitality and Tourism 2: Hotel and Restaurant Management, you will learn about what makes the hotel and restaurant industries unique. Learn about large and small restaurants, boutique and resort hotels, and their day-to-day operations. Evaluate the environment for these businesses by examining their customers and their competition. As well, you will discover trends and technological advances that make each industry exciting and innovative. In Part A, you can explore a variety of interesting job options from Front Desk and Concierge services to Maître d’ and food service.

During this course, you will learn career-related skills and earn a badge for this accomplishment. A badge is a digital certification of your career-related learning that you can share on social media or with higher education platforms, colleges, potential employers, peers, and colleagues. Select this link to learn more about badges.

Major Topics and Concepts

  • Knowing the Business
  • Understanding Service
  • Hotel and Lodging Operations
  • Restaurant Operations
  • Technology in the Industry
  • Industry Trends

Credits .5

Competencies

  • The Hospitality and Tourism Industry
    Students will demonstrate an understanding of the Hospitality and Tourism Industry by identifying and explaining the features of the industry and analyzing the impact on local, national, and global economies.
  • Customer Service
    Students will demonstrate an understanding of the impact of customer service by identifying and explaining best practices and the impact of customer service on business growth and success.
  • Lodging and Restaurant Management
    Students will demonstrate an understanding of lodging and restaurant management by identifying and evaluating best practices in lodging and restaurant operations.
  • Technology in the Industry
    Students will demonstrate an understanding of the role of technology in the hospitality and tourism industry by identifying and explaining best practices and analyzing the benefits of technology.
  • Industry Trends
    Students will demonstrate an understanding of industry trends in hospitality and restaurant management by identifying and analyzing innovative ideas and practices.

Pre-Requisites

None

Attend a virtual open house

We offer regular online open house webinars where VLACS staff members provide parents and students with an overview of our programs and answer questions about online learning.