Unit 1: Workplace Communication and Business
- Distinguish verbal from non-verbal communication, as well as the different ways each form of communication is expressed
- Explain the importance of communication in the office or workplace
- Communicate effectively in a team
- Examine the ways communication can be used to resolve conflict
- Assess the use of project tools to manage projects and facilitate communication
Unit 2: Communicating by Email
- Write and phrase business-appropriate messages to clients and co-workers
- Work with different types of attachments and files
- Manage your incoming mail, including spam and junk
- Configure email settings to make your processing of email more secure and efficient
- Assess the use of email in conjunction with additional communication tools
Unit 3: Word Documents in Business Communication
- Recognize and create a variety of important business documents
- Examine the use of different elements to create effective written documents in Word
- Assess basic design elements used to create visually-appealing documents
- Publish and share written content in a business setting
Unit 4: Communicating Using Spreadsheets
- Examine the use of spreadsheets in business
- Identify the ways to input data into a spreadsheet
- Investigate the use of basic formulas and functions to perform calculations
- Compare the use of charts, sparklines, and graphs
- Analyze, manipulate, and share data in a business context
Unit 5: Creating and Using Databases in Business
- Compare the use of database software like Excel and Access
- Create and set up simple databases
- Manipulate and understand the relationships between tables
- Explain the basics of data mining
Unit 6: Communicating Using Slide Presentations
- Create PowerPoint presentations
- Effectively communicate with a group in a business environment
- Edit, manage, and create slides for presentations
- Efficiently utilize presentations in business situations
Unit 7: Careers, Businesses, and Organizations
- Explain interpersonal skills and how to use them to your advantage
- Describe the importance of time management, dependability, and a positive attitude
- Inform others about the advantages provided by professional and student organizations
- Identify potential career plans and career options in the field of business technology
Unit 8: The Future of Business Technology
- Explain the impact that technology has on business
- Assess innovative technological ideas as prospective solutions to business problems
- Compare a variety of software tools used to create efficient resolutions in business
- Practice safe, responsible, and appropriate use of social media sites